How My Chitti works

How My Chitti Works With MC Vendor Hub: Safe & Secure Inquiry Process Explained

When users search for local services online, their biggest concerns are safety, privacy, and trust.

They want to know:
Who receives their inquiry?
Is my data safe?
Will I get spam calls?

Are vendors genuine?
My Chitti, together with MC Vendor Hub, is designed to solve exactly these problems.
This blog explains how the inquiry system works step by step and why it is safe and secure for users.

What Is MC Vendor Hub?

MC Vendor Hub is the vendor management platform connected to My Chitti.

It allows vendors to:
Receive inquiries from real users
Manage leads professionally
Respond through a secure system
Maintain verified business profiles

My Chitti handles user discovery, while MC Vendor Hub manages vendor-side operations.

How the My Chitti Inquiry System Works (Step-by-Step)
1️⃣ User Searches for a Service on My Chitti
The user:

Opens My Chitti

Selects a service category (AC Repair, Electrician, Plumber, etc.)

Chooses a nearby vendor based on details and reviews

✅ No random listings
✅ Only registered vendors

2️⃣ User Sends an Inquiry (Safe Method)
Users can:

Call directly
WhatsApp the vendor
Send an in-app inquiry
For in-app inquiries, user details are securely shared through the system.
❌ No public data exposure
❌ No selling of user data

3️⃣ Inquiry Reaches Vendor via MC Vendor Hub
Once the inquiry is sent:

It appears instantly in the vendor’s MC Vendor Hub dashboard

Inquiry includes:
Service requested
Location
User contact (only required details)
📌 Vendors cannot see unnecessary personal information.

4️⃣ Vendor Responds to the User
The vendor can:

Call the user
Reply via WhatsApp
Update inquiry status (accepted / completed / cancelled)
All actions are logged in the system for transparency.

5️⃣ Service Completion & Review Eligibility
After the service:

Status is marked as Completed or Cancelled with reason
Only then the system allows the user to write a review
❌ No service → No review
❌ No fake ratings
This protects both users and genuine vendors.

Why This Inquiry System Is Safe for Users

🔐 1️⃣ Controlled Data Sharing

User data is shared only with the selected vendor
No third-party access
No spam marketing

🔐 2️⃣ Verified Vendors Only

Vendors must:

Register through MC Vendor Hub

Provide business and service details

Operate under platform rules

This removes fake or anonymous service providers.

🔐 3️⃣ Transparent Communication

Users directly contact vendors

No hidden intermediaries

No forced payments

Users stay fully in control.

🔐 4️⃣ Booking-Based Review System

Reviews are linked to:

Actual inquiries

Service status

Vendor identity

This ensures trustworthy feedback for future users.

How My Chitti Protects Users from Fraud

✔ No fake listings
✔ No paid reviews
✔ No anonymous vendors
✔ Clear service history
✔ Review abuse prevention

My Chitti is built with a trust-first architecture, not just lead generation.

How MC Vendor Hub Helps Maintain Platform Safety

MC Vendor Hub ensures:

Vendors respond professionally

Inquiry misuse is tracked

Repeated complaints can be monitored

Business accountability is maintained

This creates a healthy ecosystem for users and vendors.

My Chitti + MC Vendor Hub = Trusted Local Services

Together, My Chitti and MC Vendor Hub create:

Safe inquiry flow

Verified vendor ecosystem

Genuine review system

Transparent communication

This combination makes My Chitti more secure than random search or social media recommendations.

Final Thoughts

My Chitti is not involved in service execution, but it ensures:

Safe discovery

Secure inquiries

Verified vendors

Honest reviews

With MC Vendor Hub, vendors stay accountable, and users stay protected.

👉 If you want trusted local services without risk, My Chitti is built for you.